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Tuesday, November 15, 2011

Gossip Corner: ExactTarget is failing to work with Dynamics CRM 2011

Bad news for someone with Dynamics CRM 2011 and a desire to have a working version of Exact Target. Based on the latest news Exact Target is still working on getting their product ready and there is no date set for the release yet. Nothing is left then to patiently wait. Here are some issues identified:

• Subscriber Key required for individual tracking in Dynamics CRM 2011
• Smart Capture not currently supported
• Profile Center not currently supported
• Subscription Center not currently supported
• No migration scripts available to transfer ET tracking data from 4.0 to 2011
• Outlook Toolbar not working properly
• Issues with high-volume sends (30,000+) with Dynamics CRM 2011 Online (NOTE not an issue with on-prem)

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