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Tuesday, November 15, 2011

Gossip Corner: ExactTarget is failing to work with Dynamics CRM 2011

Bad news for someone with Dynamics CRM 2011 and a desire to have a working version of Exact Target. Based on the latest news Exact Target is still working on getting their product ready and there is no date set for the release yet. Nothing is left then to patiently wait. Here are some issues identified:

• Subscriber Key required for individual tracking in Dynamics CRM 2011
• Smart Capture not currently supported
• Profile Center not currently supported
• Subscription Center not currently supported
• No migration scripts available to transfer ET tracking data from 4.0 to 2011
• Outlook Toolbar not working properly
• Issues with high-volume sends (30,000+) with Dynamics CRM 2011 Online (NOTE not an issue with on-prem)

MS News: Sure Step 2012

Microsoft has just recently announced a "new and improved" Sure Step 2012. The main difference in this release is the focus on Dynamics AX 2012 and new content for Microsoft Dynamics CRM 2011 On-premises and Online. Here are the main points:

• Accelerated Proof of Concept with CRM Online service – Provides scripts, demos, Delivery Guide, and related content for building a quick proof of concept or demo for a customer using the CRM Online 30-day trial. This supports rapid requirements definition and solution decision-making. Find this in the Decision Accelerator offering.

• Upgrade to Microsoft Dynamics AX 2012 – tools and templates to support the Upgrade project type, reflecting an Microsoft Dynamics AX 2009 to Microsoft Dynamics AX 2012 upgrade scenario.

• Microsoft Dynamics AX 2012 Implementation tools and templates are updated to reflect an Microsoft Dynamics AX 2012 implementation scenario, including Fit/Gap analysis worksheet, estimator tool, requirements questionnaire, security configuration requirements template, and other valuable templates.

• Microsoft Dynamics CRM 2011 Updates – new CRM artifacts including Microsoft Dynamics CRM 2011 Upgrade Assessment, Database Sizing Tool, and Design Best Practices.

• Sure Step Optimization Offering – These services have been repackaged across all products to represent either discrete stand-alone services such as Developer Workshop or bundled services available to customers, such as Architecture Review, Project Governance and Delivery Review, and Upgrade Review.

You may find Sure Step 2012 with the latest tools, templates, and content on PartnerSource.

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