User1 gets an error: The stored procedure rmTransactionInquery returned the following result: DBMS: 515, Microsoft Dynamics GP:0 when opening an inquery window for a customer.
Run the following script against a company database to compare view types:
SELECT * from MC40500 where SERIES = 3 and USERID = 'user1'
SELECT * from MC40500 where SERIES = 3 and USERID = 'user2'
If the type is different:
UPDATE MC40500 set viewtype='3' where SERIES = 3 and USERID = 'user1'
FUNCTIONAL = 3 ORIGINATING = 4 REPORTING = 5